I’m having trouble completing my purchase. What should I do?
Purchases
What payment types are accepted?
I see an unknown charge from Neon. What should I do?
What if I have more questions?
Other
Where are the items I purchased?
Where do I find my receipt?
How do I request a refund?
How long does a refund take to be processed?
What if I can’t find my order number?
Why does it say that I cannot make a purchase from the country that I’m located in?
More
What should I do if the game isn't working?
How do I delete my account?
Need more help?
