How do I request a refund?
Refunds
Where are the items I purchased?
Purchases
I see an unknown charge from Neon. What should I do?
Where do I find my receipt?
What payment types are accepted?
I’m having trouble completing my purchase. What should I do?
How long does a refund take to be processed?
What if I can’t find my order number?
Why does it say that I cannot make a purchase from the country that I’m located in?
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What should I do if the game isn't working?
What if I have more questions?
How do I delete my account?
Need more help?
