What should I do if the game isn't working?

If you encounter any issues regarding the game, reach out to the game directly to seek assistance. The contact information can be found on t...

What if I have more questions?

If your question is related to a purchase made via the webstore, contact Neon at support@neonpay.com.If you have a question related to a spe...

How do I delete my account?

Please contact our support team at support@neonpay.com. 

WeChat Pay – Troubleshooting App Opening Issues

OverviewWhen selecting WeChat Pay at checkout, the payment page will attempt to open the WeChat app on your device. If the app does not open...