What should I do if the game isn't working?

If you encounter any issues regarding the game, reach out to the game directly to seek assistance. The contact information can be found on t...

What if I have more questions?

If your question is related to a purchase made via the webstore, contact Neon at support@neonpay.com.If you have a question related to a spe...

How do I delete my account?

Please contact our support team at support@neonpay.com. 

微信支付 – 应用无法打开问题排查

概述当您在结账时选择微信支付，页面会尝试自动打开微信应用。如果未成功跳转或未出现支付界面，通常是以下原因之一。1. 未安装微信只有在设备已安装微信的情况下，跳转才会生效。iOS： 请从 App Store 下载 Android： 请从 Google Play 或设备应用商店下载 ...